Goa is the perfect mix of natural beauty, lively nightlife, and tropical environs. Check out our Goa blog portal, where you will find all the essential information to help you plan an awesome sauce vacation to the party-state. From the best tourist attractions to plush resorts, this collection of travel blogs on Goa will make your trip fun and hassle-free. Discover the tropical state’s best-kept secrets in these blogs. Each Goa travel blog showcase essential information such as the best time to visit, how to reach, and other nitty-gritty tips and information for you to enjoy your vacation fully. We have treated every Goa tour blog as a platform to showcase our love and fervor for India’s favorite party destination. Don’t limit yourself to crowded beaches and attractions when you can explore new and offbeat places with the help of these Goa trip blogs. Whether it’s North Goa or South Goa, these Goa travel blogs have got you covered for both parts of the Portuguese corner of India. Pin your favorite articles and feel free to share on your social media channels to kick start everyone’s wanderlust to Goa. Watch out our this space for the latest updates and new exciting information every day.Goa is an international tourist destination where tourism is considered to be one of the main sources of revenue generation for the state.
Hotel is considered to be a part of the hospitality sector in a service industry. Service and customer satisfaction are the prime objectives of any service-related organization. The service offered by every hotel is not uniform across all the hotels. Therefore, in order to standardize the service quality and reduce the gap, it is essential to fix service quality attributes which determine the customer satisfaction. A case study has been carried out on four hotels of five-star category across the state of Goa. The paper aims at measuring service quality and examining service quality attributes significant to the customer satisfaction. A SERVQUAL model was chosen for the conceptual frame work of the data. A feedback data of 200 respondents across hotels and travel websites were analyzed by gap, factor and the multiple regression analysis.
The analysis results revealed a gap in the service quality perceived and expected by the customers.Goa is an international tourist destination where tourism is considered to be one of the main sources of revenue generation for the state. Hotel is considered to be a part of the hospitality sector in a service industry. Service and customer satisfaction are the prime objectives of any service-related organization. The service offered by every hotel is not uniform across all the hotels. Therefore, in order to standardize the service quality and reduce the gap, it is essential to fix service quality attributes which determine the customer satisfaction. A case study has been carried out on four hotels of five-star category across the state of Goa. The paper aims at measuring service quality and examining service quality attributes significant to the customer satisfaction. A SERVQUAL model was chosen for the conceptual frame work of the data. A feedback data of 200 respondents across hotels and travel websites were analyzed by gap, factor and the multiple regression analysis. The analysis results revealed a gap in the service quality perceived and expected by the customers.